BB22 Privacy Policy –
How We Protect Your Data

01Introduction

BB22 ("we", "us", "the Platform") operates the online gaming platform available at bb22.live. As part of providing our services to players in Bangladesh, BB22 collects and processes certain personal data. This Privacy Policy describes what data we collect, why we collect it, how we use it, and the choices you have regarding your personal information.

BB22 is committed to handling your personal data responsibly and transparently. We collect only what is necessary, store it securely, and never sell it to third parties. This policy applies to all players who register on BB22, visit bb22.live, or use the BB22 mobile app.

By using BB22, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not use BB22.

02Data We Collect

BB22 collects personal data in the following categories:

BB22 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.

03How We Use Your Data

BB22 uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your BB22 account, including verifying your identity and age at registration.
• Payment processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate transaction records.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you contact BB22 support.
• Security and fraud prevention: To monitor accounts for suspicious activity, detect fraud, and protect the integrity of the BB22 platform.
• Responsible gaming: To monitor gaming patterns, enforce deposit limits, and identify players who may need support.
• Legal compliance: To meet our obligations under applicable anti-money laundering, know-your-customer, and data protection regulations.
• Marketing communications: To send promotional offers and updates to players who have opted in. You can opt out at any time.
• Platform improvement: To analyse usage patterns and improve the BB22 platform, games, and user experience.

BB22 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law.

04Payment Data

BB22 accepts deposits and processes withdrawals exclusively via bKash and Nagad. When you make a transaction on BB22, we record your registered mobile wallet number and the transaction reference provided by bKash or Nagad. This information is used to match your payment to your BB22 account and to process your withdrawal to the correct wallet.

BB22 does not store your full bKash or Nagad PIN, password, or any other authentication credential. All payment authentication is handled directly by bKash and Nagad on their own secure platforms. BB22 only receives confirmation of a successful or failed transaction.

05Cookies & Tracking

BB22 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit bb22.live. They help BB22 remember your preferences, keep you logged in, and understand how players use the platform.

• Essential cookies: Required for the BB22 platform to function. These cannot be disabled. They include session cookies that keep you logged in during your visit.
• Analytics cookies: Help BB22 understand how players navigate the platform so we can improve the experience. These cookies collect anonymised data only.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display options.
• Security cookies: Used to detect and prevent fraudulent activity on BB22 accounts.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of BB22. BB22 does not use third-party advertising cookies or share cookie data with advertisers.

06Data Sharing

BB22 does not sell, rent, or trade your personal data to any third party. We may share your data in the following limited circumstances:

• Payment providers: BB22 shares necessary transaction data with bKash and Nagad to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Legal authorities: BB22 may disclose your personal data to law enforcement, regulatory bodies, or other government authorities if required to do so by law, court order, or to protect the rights and safety of BB22 and its players.
• Anti-fraud services: BB22 may share data with third-party fraud detection services to protect the platform from abuse. These services are contractually bound to use your data only for fraud prevention purposes.
• Business transfers: In the event that BB22 is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified of any such change.

In all cases where BB22 shares data with third parties, we ensure that appropriate data protection agreements are in place and that your data is handled with the same level of care as described in this policy.

07Data Retention

BB22 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our internal compliance obligations. The specific retention periods are as follows:

• Account data: Retained for the duration of your BB22 account and for a minimum of five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for two years from the date of the last communication.
• Technical and usage data: Retained for up to 12 months, after which it is anonymised or deleted.

When your data is no longer required for the purposes for which it was collected, BB22 will securely delete or anonymise it. You may request early deletion of your data subject to our legal retention obligations — see Section 9 for details.

08Data Security

BB22 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL encryption on all data transmitted between your device and BB22 servers.
• Encrypted database storage for all sensitive personal and payment data.
• Access controls that restrict access to personal data to authorised BB22 personnel only, on a need-to-know basis.
• Regular security audits and vulnerability assessments of the BB22 platform.
• Two-factor authentication options available for player accounts to add an extra layer of protection.

While BB22 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data, BB22 will notify you promptly and take immediate steps to contain and remediate the breach.

09Your Rights

As a BB22 player, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data BB22 holds about you at any time.
• Right to rectification: If any of your personal data held by BB22 is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You may request that BB22 delete your personal data, subject to our legal retention obligations. We cannot delete data that we are required by law to retain.
• Right to restrict processing: You may request that BB22 limit the way we use your personal data in certain circumstances.
• Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
• Right to object: You may object to BB22 processing your personal data for direct marketing purposes at any time.

To exercise any of these rights, please contact BB22 support. We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing your request.

10Children's Privacy

BB22 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If BB22 discovers that a player is under 18, the account will be closed immediately, all funds will be returned, and any personal data collected will be deleted.

If you are a parent or guardian and believe that your child has registered on BB22, please contact BB22 support immediately. We will investigate and take appropriate action without delay.

11Policy Updates

BB22 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

If BB22 makes a material change to this Privacy Policy — for example, a change in how we use your personal data — we will make reasonable efforts to notify registered players via the contact details held on their account. Your continued use of BB22 after the effective date of any change constitutes your acceptance of the updated Privacy Policy.

BB22 recommends that you review this page periodically to stay informed about how we protect your privacy. If you have concerns about any change to this policy, please contact BB22 support before continuing to use the platform.

12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how BB22 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.